Are you a seasoned hotelier looking for a more flexible working environment? Are you tired of working evenings and long weekends?

If you thrive on a company culture that focuses on growing their employees through career development, this is the company for you. Where exceptional people and exceptional opportunity awaits. At Stay In Luxury, we are now recruiting for an Operations / Rooms Division Manager to join our extraordinary team.

Are you Passionate about hospitality and skilled in leadership? If so, join us and turn your talent into an extraordinary career!

Are you an outgoing, articulate professional who excels in a calm and productive work environment? We are seeking an inspiring leader to elevate our Operations, balancing the highest property standards with exceptional guest experiences.

The ideal candidate will blend visionary thinking with a passion for luxury, understanding modern traveller's and maintaining the highest standards. Expertise in Rooms Division Operations is essential.

If you're ready to create unforgettable stays and lead with excellence you are just what we are looking for!

What is required:

The role of the Operations Manager is the overall function of managing and developing solutions that improve the organisational performance of the business on a day to day basis. This includes; managing housekeeping and maintenance teams, proposing initiatives to increase revenue and occupancy and ensuring facilities are all well maintained at all times.

Minimum Requirements: Grade 12 or equivalent. Relevant Hospitality diploma / experience. Familiar with all the duties of Rooms Division. Computer literate with strong MS Office skills, 3+ years relevant experience at management level in a luxury hotel/guest house/resort environment.

Competencies / Skills Communication: Verbal Communication and Comprehension – Expert English Standard. Other languages an advantage.

Cognition/thinking: Analysis/Reasoning. Strong Decision making & judgement skills.

Personal effectiveness: Self-Management. Attention to detail. Interaction with others. Influencing others.

Leadership/Teamwork/Management qualities: Strategic Vision, Team development experience.

Ready to Join? If you're ready to take your career to new heights and be part of something truly special, we want to hear from you! Apply now or send your resume to terri@stayinluxury.co.za and embark on a journey filled with excitement, growth, and endless possibilities.

Due to the large number of CV's received, only candidates that meet the minimum requirements will be contacted.

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You Must Be:

• Hard working and Physically fit.
• Detail Oriented
• Have exceptional Attention to Detail
• Excellent in verbal communication
• On-time, in the right place at the right time and ready with a smile
• Have experience - preferable experience from a 5 star hotel or resort back ground.
• Someone who genuinely cares about each guest’s experience
• A Team Player! You do your best to help your team deliver the highest level of service at all times

What you’ll do:

• Make sure our guests are happy!
• Make sure our properties are Immaculate!
• Welcome guests as they arrive and make sure they have the best possible experience.
• Represent Stay In Luxury to clients and guests at the property during their stay.
• Liaise between Guest Experience, Property Managers, Operations, Concierges, Maintenance and most importantly, guests
• Problem-solving with your team on a daily basis

To apply, please complete the application below, all other application methods will be disregarded.